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Return and Replacement Policy

We want you to be fully satisfied with every product that you purchase from QURR.com. If you have received a product purchased at QURR.com that has been damaged in transit, we will replace it with a new product at no cost to you.  

If you receive an item that has been damaged during transit, please contact us as soon as possible at returns@qurr.com. Please examine each shipment of product carefully and contact us within 20 business days of receipt. Photos may be requested.

You must carefully package the product, and send the product with its proof of purchase. We must physically receive the return within 30 days after you notify us. Upon our receipt of the return, we will send you a replacement new product via standard shipping free of charge. We do not currently offer expedited shipping on replacement products.

We do not take title to a returned item until the item arrives at our designated location.

If we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customer.

We reserve the right, at our sole discretion, to reject any return that does not comply with the requirements as set forth in this Return Policy.