This policy was last updated on February 15, 2018.
Collection of Personally Identifiable Information
MYOS’ Use of Your Information
MYOS may use your Personally Identifiable Information in the following limited number of way to:
- complete a transaction related to a purchase of products through the Site or create an account on the Site;
- provide customer service and/or marketing products or services (if you don’t want to be on our email list, you can opt-out anytime by sending an email to firstname.lastname@example.org the subject line “unsubscribe”);
- conduct research and perform analysis to measure, maintain, protect, develop and improve our products and/or services and for loss prevention and anti-fraud purposes;
- administer a sweepstake or promotion if you enter a sweepstakes or promotion using your Personally Identifiable Information;
- send communications necessary to notify you regarding order confirmations, products, services, requests, security, privacy, and administrative issues (and since this information is important in your interaction with MYOS, you may not opt-out of receiving these communications);
- compile demographic statistics about our users; and
- make a record of your visit and log your IP address, the date and time of your visit to the Site, the pages accessed and any documents downloaded, and the type of browser used.
Occasionally, MYOS may hire other companies to perform services on our behalf such as operating certain aspects of the Site or sending you email. These other companies may be supplied with or have access to your Personally Identifiable Information for the sole purpose of providing these services to us or on our behalf.
In addition, we may need to disclose Personally Identifiable Information when required by law or if we have a good-faith belief that the action is necessary to comply with a pending judicial proceeding, a court order or legal process served on MYOS or to protect our rights or the rights of others, to fight fraud, identity theft, to ensure the integrity and operation of our business and systems, or to protect the rights, property or safety of MYOS, its employees, members or others.
How We Share Your Information
On an aggregate basis only, we collect and use comprehensive demographic, business information and data, and other non-Personally Identifiable Information about users of the Site. Aggregated data is considered to not include Personally Identifiable Information.
If MYOS combines aggregated data with Personally Identifiable Information, the combined information will be treated as Personal Identifiable Information for as long as it remains combined. MYOS will never disclose any Personally Identifiable Information as part of this aggregated data but may lend, sell, share or otherwise disclose non-Personally Identifiable Information aggregated data to or with others so we can perform research and provide the results to third parties, enhance and market the Site, and conduct internal accounting and/or other administrative functions.
Updating Your Information
If you would like to review, delete, or request changes to any of your Personally Identifiable Information that is collected through the Site, please contact us at the postal address listed at the end of this Policy, or at the following email address: email@example.com.
Please note that deletion of such information may otherwise impact prior transactions performed on the Site.
Other Websites and Links
The Site may include links to other websites that we think may be of interest to you or operated by our business partners, affiliates, advertisers, and others. These third parties have separate data collection and privacy practices independent from ours, and MYOS will not be responsible for their policies or activities. Please contact those third parties directly if you have questions about their privacy policies.
Cookies, Web Beacons, Clear Gifs, and IP Addresses
Additionally, we may use IP address information to count and track aggregate visits to Site, to help diagnose problems with our server, and to administer the Site. MYOS does not link IP addresses to anything personally identifiable so while a particular user’s session can be tracked, the user remains completely anonymous.
Your California Privacy Rights
Under California Civil Code Section 1798.83, a California customer who has provided Personal Information (as defined under Sub-section 1798.83(e)(6)) to us has may request information about whether the business has disclosed such personal information to third parties for the third parties’ direct marketing purposes. In general, if a business has made such a disclosure of Personal Information, upon receipt of a request by a customer who is a California resident, the business is required to provide a list of all third parties to whom such information was disclosed in the preceding calendar year, as well as a list of the categories of Personal Information that were disclosed. California customers may request further information about our compliance with this law by e-mailing firstname.lastname@example.org. Please note that we are required to respond to one request per California customer each year, and we are not required to respond to requests made by means other than through this e-mail address.
We take appropriate security measures to protect the loss, misuse, and alteration of the information under our control, and we make good faith efforts to store your Personally Identifiable Information in a secure operating environment. Unfortunately, data transmission over the Internet is not completely secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. If MYOS provides you with a user name and password to access portions of the Site, MYOS disclaims any responsibility for a breach of privacy as a result of your willingly or inadvertently disclosing your user name and password to others.
This Site is a commercial site and is not intended for use by anyone under eighteen (18) years old. We do not knowingly collect or solicit information from anyone who we know to be under the age of thirteen (13), or knowingly allow such persons to use the Site. To the extent possible, any information from anyone who we know to be under the age of thirteen (13) will be destroyed.